PRIVACY POLICY
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Mental Health Matters Inc. (“MHM,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share when visiting our website, ourmhm.org (the “Site”).
This Privacy Policy explains how we collect, use, and share information when you interact with our website or contact our practice.
Information We Collect
When you visit our website, we may collect certain information automatically from your device. This may include:
- IP address
- Web browser type
- Time zone
- Referring website or search terms
- Pages visited on our website
- Interaction with website features
This information is referred to as Device Information.
Device Information helps us understand how visitors use the website and allows us to improve performance and user experience.
Technologies Used to Collect Information
We collect device-related data using technologies such as:
Log Files
Log files track activity on the website and collect data such as IP address, browser type, internet service provider, referring pages, and time stamps.
Cookies
Cookies are small data files stored on your device that help improve website functionality and user experience.
Web Beacons, Tags, and Pixels
These technologies help us analyze how visitors navigate the website and measure the effectiveness of website features or marketing campaigns.
Information You Provide
We may collect personal information that you voluntarily provide when interacting with the website, including:
- Name
- Email address
- Phone number
- Information submitted through contact forms, appointment requests, or mental health assessments
We refer to this information as Personal Information.
How We Use Your Information
We may use your Personal Information to:
- Respond to inquiries or appointment requests
- Communicate with you about services
- Provide information about therapy services or resources
- Improve website performance and user experience
- Monitor website security and prevent fraud
- Analyze website traffic and user engagement
We may also use aggregated data to better understand how visitors interact with our website.
Analytics and Third-Party Services
We may use third-party services to support website functionality and analytics.
Examples include:
Google Analytics
Used to understand how visitors interact with the website.
You can read Google’s privacy policy here:
https://www.google.com/intl/en/policies/privacy/
You can opt out of Google Analytics here:
https://tools.google.com/dlpage/gaoptout
Other service providers (such as hosting platforms or form processing tools) may also process limited information necessary to operate the website.
Sharing of Personal Information
We may share information with third-party service providers that help us operate our
website or analyze website performance.
We may also disclose information if required to:
- Comply with applicable laws or regulations
- Respond to lawful requests from authorities
- Protect our rights or prevent misuse of our website
We do not sell personal information to third parties.
Behavioral Advertising
We may use limited marketing or analytics tools that allow us to understand visitor behavior and improve our website.
You can learn more about targeted advertising through the Network Advertising Initiative:
http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work
You may opt out of certain targeted advertising services:
Facebook:https://www.facebook.com/settings/?tab=ads
Google:https://www.google.com/settings/ads/anonymous
Bing:https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
You can also opt out through the Digital Advertising Alliance:
http://optout.aboutads.info/
Do Not Track Signals
Please note that our website does not alter data collection practices when a Do Not Track signal is received from your browser.
Data Retention
We retain information submitted through the website only as long as necessary to respond to inquiries, maintain records, or comply with legal obligations.
Children’s Privacy
This website is not intended for individuals under the age of 18.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in technology, legal requirements, or our privacy practices.
Updates will be posted on this page.
Contact Information
If you have questions about this Privacy Policy or how your information is handled, please
contact us.
Email:info@ourmhm.org
Mailing Address:
875 Massachusetts Ave.
Suite 41
Cambridge, MA 02139.
